myHARTJE
Optimally equipped with a diverse product range
An enormous variety of brands and an optimally equipped product range – you are bound to find the bicycle, car and motorcycle parts you are looking for in our new HARTJE Online Store. From complete equipment for everyday riders and touring cyclists, to workshop equipment, to special equipment for professional cycles: our continually updated product range offers all the latest brands and products, spare parts and accessories for every requirement. Our digital and personal services make the order process as convenient as possible for you, from item search, pricing and product information, all the way through to delivery or returns.
On tour in the new Hartje Online Store
The extensive HARTJE product portfolio in a new look: Register as a dealer now and benefit from over 125 years of experience from one of the leading manufacturers and wholesalers for the bicycle, motorcycle and car industry in Europe.
Are you an existing customer? Log in now
HARTJE product catalogue
From trailers to sprockets, to spare drive parts for e-bikes: whether it’s ordinary hoses or special workshop equipment, our digital HARTJE bicycle components catalogue has everything you could possibly need. Thanks to a simple colour scheme, compact item descriptions with high-quality photos, and special icons for e-bike products, our product selection is easy to navigate. Our HARTJE EOS Web order system makes handling your orders even easier, thanks to its availability indicator, quick item search and online ordering option. And now, you also save valuable time with item scanning via barcode or QR code in just a few seconds using the HARTJE EOS App.
Automobile Online Shop – HARTJE Carparts
Huge selection, refined item search: Find the car parts you need even more quickly in our extensive product range with the HCP (previously webELEKAT) self-learning search function. On top of all the functions that you, as a car workshop or dealer, expect from a modern online parts catalogue, HCP offers a range of interfaces for all the popular accounting programs (DMS) on the market.
Repair & spare parts management
Our returns service, repair service and technical service, including spare parts management, are the optimal addition to our extensive HARTJE services. Many years of experience in our field and processes that are individually tailored to the needs of our dealers lay the foundation for our rapid returns processing.
Ordered today, delivered tomorrow
You can rely on the HARTJE "blue fleet": Thanks to comprehensive warehousing and in-house logistics, we can respond to customer needs without delay, a tried-and-tested concept that has proven itself crisis-proof, especially in recent years. But what is the secret behind HARTJE’s deliveries? Take a look behind the scenes.
1. Order placement
At HARTJE, you can order your products by telephone or email, depending on the department and sector – personal consultation included. We have access to a product range of more than 660,000 available items. More than 100,000 of these are continuously in stock.
2. Preparing the shipment
Within moments of your order being placed, it arrives in our shipping department – directly where your items are stored. All immediately available parts are gathered (picked) without any additional paper documentation and compiled for you right away. This saves time and materials.
3. Pack check
Better safe than sorry: before packing, our employees check the item numbers on the packing slip against the contents one last time. Then, all the items are packed in one package if possible, the shipping label is applied – and off it goes!
4. Sorting
On the distributor belt, all the packages are sorted according to the respective delivery route. The incoming order and destination determine which shipments are dispatched first: express orders come first, then lorry deliveries. Bicycles are shipped via special delivery routes.
5. Loading
Our loading teams are a hard-working bunch: every day, they ship an average of 8,500 orders with 125,000 individual items. For direct shipping to the surrounding area, we use our blue vans. Longer journeys are completed by lorry.
6. Transport
On the road from morning ‘til night: depending on the delivery route, destination and shipping type, our HARTJE lorry drivers switch vehicles at the halfway point of their journey. This keeps driving times from getting too long and prevents unnecessary empty trips.
7. Interim storage
Part of our success concept: all our sales offices in the bicycle/bicycle parts division have dedicated interim warehouses. The advantage: goods can be forwarded onward as quickly as they arrive. If a package has been assigned to the next delivery trip, the drivers set off on their defined route from dealer to dealer.
8. Handover
HARTJE drivers and their arrival at the same time every day make our customers’ daily work lives easier. Shipping costs are only charged once per journey, not per package. After the handover and signature, it’s on to the next customer.
We are our own forwarder
Find out more about HARTJE’s forwarding operations, reliable deliveries and the benefits for you as a dealer here:
You can contact us
Do you have any questions? Then make an appointment for a consultation right away or give us a call – we look forward to hearing from you!
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Our brands
Anything our customers could wish for: We offer 11 bicycle brands, high-end brand names for bicycle components and accessories, as well as a one-stop source for motorbike retailers and vehicle workshops.
Our services
We want to give you the peace of mind you need to focus on what is most important: sales and support. To that end, we offer you a variety of solutions to make everyday life easier.
Our company
A lot has happened in the 125 years since the founding of our regional retail company, which has made us the internationally active group of companies we are today.